Privacy Policy at eee77

Introduction to This Privacy Policy

eee77 ("we", "us", or "our") operates the online casino and sports betting platform accessible at eee77.pro. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. We take the privacy of our users seriously and we are committed to safeguarding your personal information in full compliance with applicable data protection principles.

This Policy applies to all users who register for, or otherwise use, the eee77 platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi and other cities across Bangladesh. By accessing or using eee77 services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, you must not use our platform.

We encourage you to read this Privacy Policy carefully before providing any personal information on our platform. Should you have any questions or concerns, please contact our support team at the email address provided in this document.

Information We Collect

To provide you with a secure, personalised, and compliant gaming experience, eee77 collects the following categories of personal information when you register an account, make a deposit, or interact with our platform:

• Identity information: full name, date of birth, and a government-issued identification document where required for KYC verification.
• Contact information: email address, phone number, and residential address (city and district within Bangladesh).
• Financial information: transaction history, withdrawal and deposit records processed through bKash, Nagad, Rocket, Upay, and supported bank accounts.
• Technical data: IP address, device type, browser fingerprint, login timestamps, and session activity logs.
• Behavioural data: game history, wagering patterns, bet amounts, bonus utilisation, and session duration data.

We collect information directly from you (via account registration and deposit forms), automatically (via cookies and server logs), and in certain cases from third-party payment service providers for the purpose of transaction verification.

How We Use Your Information

eee77 uses the personal data we collect for clearly defined operational, legal, and service-improvement purposes. Specifically, your information may be used to:

• Create and manage your eee77 account, verify your identity, and process KYC documentation as required for responsible gaming compliance.
• Process deposits and withdrawals through bKash, Nagad, Rocket, and other supported payment channels, ensuring accurate transaction records.
• Provide customer support and respond to your enquiries, complaints, or account-related requests in a timely manner.
• Monitor platform activity to detect and prevent fraud, money laundering, and any suspicious behaviour that may compromise platform integrity.
• Send you service notifications, promotional offers (where you have opted in), and important account updates via email or SMS.
• Improve and optimise our platform, games, and user experience based on aggregated and anonymised usage analytics.

Sharing and Disclosure of Your Data

eee77 does not sell, trade, or rent your personal information to any third party for commercial marketing purposes. Your data remains confidential and is shared only in the limited circumstances described below.

We may share your data with trusted service providers and partners acting on our behalf under strict confidentiality obligations:

• Payment processors and financial institutions (including bKash, Nagad, and Rocket gateway partners) for the sole purpose of processing your transactions securely.
• Identity verification and KYC service providers who assist us in confirming the identity of registered users in line with responsible gaming obligations.
• Regulatory or law enforcement authorities, where disclosure is required by applicable law, court order, or official investigation — in which case we will notify you where legally permissible.

Payment Data and Financial Security

All financial transactions on the eee77 platform, including deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported channels, are processed through encrypted, PCI-compliant payment infrastructure. eee77 does not store full payment account credentials on its own servers; sensitive financial identifiers are tokenised and managed exclusively by the respective payment provider.

We strongly advise you to never share your bKash PIN, Nagad PIN, or any banking credentials with anyone — including eee77 support staff. Our team will never ask for your payment PINs or passwords.

Cookies and Tracking Technologies

eee77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage. Cookies are small text files placed on your device by your browser when you visit our platform.

We use the following categories of cookies on the eee77 platform:

• Strictly necessary cookies: These are essential to the operation of our platform and cannot be disabled. They enable core functionality such as session management, secure login, and fraud detection.
• Performance and analytics cookies: These collect anonymised information about how visitors use our platform, which pages are visited most frequently, and how users navigate between sections. This data helps us improve site performance and user experience.
• Preference cookies: These remember your settings and preferences (such as language selection and display preferences) to provide a more personalised experience on return visits.

How Long We Keep Your Data

eee77 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Account information and transaction records are typically retained for a minimum period of five (5) years from the date of account closure, to comply with anti-money-laundering regulations and financial record-keeping requirements.

Behavioural and analytical data used solely for platform improvement purposes is anonymised and aggregated before retention; no personally identifiable information is contained within these records after anonymisation.

Your Rights Regarding Your Personal Data

As a user of the eee77 platform, you hold the following rights with respect to your personal data held by us. To exercise any of these rights, please contact our support team using the email address at the bottom of this page.

• Right of access: You may request a copy of all personal data we hold about you at any time. We will respond to such requests within a reasonable timeframe.
• Right of rectification: If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right of erasure: Subject to legal retention obligations, you may request the deletion of personal data we hold about you where it is no longer necessary for the purpose it was collected.
• Right to restrict processing: You may ask us to limit the way in which we use your data while any dispute or verification request is being resolved.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes. We will honour all valid opt-out requests promptly.

To submit a data rights request, please email us at [email protected] with the subject line 'Data Rights Request' and your registered account email address. We aim to acknowledge all requests within 48 hours and resolve them within 30 days.

How We Protect Your Data

eee77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, two-factor authentication options for user accounts, and regular security audits of our platform infrastructure.

While we take all reasonable steps to protect your personal data, no method of internet transmission or electronic storage is 100% secure. We encourage all users to select strong, unique passwords for their eee77 accounts and to keep their login credentials strictly confidential at all times.

Age Restriction — 21+ Only

eee77 is strictly an adults-only platform. All users must be 21 years of age or older to register, deposit, or place any wager on our platform. We take our age verification obligations seriously. During the KYC process, users may be required to submit government-issued identity documents confirming their date of birth. Any account found to belong to a person under the age of 21 will be suspended immediately and all associated funds will be handled in accordance with our Terms and Conditions. If you believe a minor has accessed the eee77 platform, please notify us at once via [email protected].

Changes to This Privacy Policy

eee77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, service offerings, or applicable legal requirements. When material changes are made, we will update the effective date displayed at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the eee77 platform after any such changes constitutes your acceptance of the revised Privacy Policy. We recommend revisiting this page periodically to stay informed of any updates.

Contact Us About Your Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy, the way in which eee77 handles your personal data, or if you wish to exercise any of your data rights, please do not hesitate to contact our dedicated privacy support team.

Our support team is available seven days a week and aims to respond to all privacy-related enquiries within 48 hours. You can reach us at [email protected] — please include your registered username and a brief description of your query to help us assist you as efficiently as possible.